Privacy Policy
Last updated: September 2026
Fuel Your Temple respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how Fuel Your Temple collects, uses, stores and manages personal information when you visit our website, contact us, submit an enquiry, or place an order.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and delivery details
- Event and catering information
- Order and purchase details
- Special requests or dietary requirements you provide
- Information you submit through our enquiry or catering forms
- Any other information you choose to provide to us
We may also collect certain technical information when you use our website, such as your IP address, browser type, device information and website usage information.
2. How We Collect Information
We may collect personal information when you:
- Place an order through our website
- Complete a catering or contact form
- Contact us by email or phone
- Submit a special request
- Subscribe to communications from us
- Browse or interact with our website
We generally collect personal information directly from you.
3. How We Use Your Information
We may use your personal information to:
- Process and manage your orders
- Respond to enquiries and catering requests
- Arrange and manage catering services
- Communicate with you about your order or enquiry
- Process payments
- Provide customer support
- Manage our business and improve our products and services
- Maintain and improve our website
- Meet applicable legal and administrative requirements
We will only use or disclose your personal information for purposes reasonably connected with our business activities and as permitted or required by law.
4. Sharing Your Information
We may need to share relevant information with trusted third-party service providers where necessary to operate our business.
This may include providers involved in:
- Website hosting
- Payment processing
- Website and technical services
- Order processing
- Email communications
- Analytics and website functionality
We only share information where reasonably necessary for the relevant service or business purpose, or where required or permitted by law.
5. Payment Information
Payments made through our website may be processed by third-party payment providers.
Fuel Your Temple does not need to store your complete payment card details where these are processed directly by the relevant payment provider. Payment providers may handle your information according to their own privacy policies and terms.
6. Cookies & Website Technology
Our website may use cookies and similar technologies to help the website function correctly, remember preferences, understand website usage and improve the user experience.
Some third-party services used on our website may also use cookies or similar technologies.
You can manage cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
7. How We Protect Your Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, resolve disputes and meet applicable legal or accounting requirements.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.
9. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before processing an access or correction request.
10. Privacy Complaints
If you believe your personal information has been handled in a way that does not comply with applicable privacy requirements, you can contact us using the details below.
We will review your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or privacy practices.
The updated version will be published on this page with the revised Last Updated date.
13. Contact Us
If you have a question about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy complaint, please contact us:
Fuel Your Temple
Email: [Client’s business email]
Phone: [Client’s phone number]
Address: [Business address]