Last updated: September 2026

At Fuel Your Temple, we prepare food and catering orders based on the details provided at the time of ordering. We understand that plans can change, so please contact us as soon as possible if you need to make a change or cancel an order.

1. Order Cancellations

Cancellation requests should be submitted as soon as possible after placing an order.

Whether an order can be cancelled may depend on whether preparation has already commenced and the nature of the order.

Please contact Fuel Your Temple directly with your order details to discuss cancellation options.

2. Changes to Orders

If you need to change your order, including quantities, products, catering requirements or other details, please contact us as soon as possible.

We will do our best to accommodate requested changes, subject to availability and the stage of preparation.

3. Refunds

Where a refund is applicable, it will be handled in accordance with applicable Australian Consumer Law and the circumstances of the order.

Refunds may be considered where:

• An order cannot be fulfilled by Fuel Your Temple
• There is an issue with the products supplied
• A refund is otherwise required under applicable Australian consumer law
• Fuel Your Temple agrees to a refund based on the circumstances

4. Incorrect or Missing Items

If your order contains an incorrect or missing item, please contact us as soon as possible after receiving the order.

Please provide your order details and information about the issue so that we can review it and determine an appropriate resolution.

5. Food Quality & Order Issues

If you have an issue with the quality or condition of food received, please contact us promptly with your order details and, where appropriate, photographs or other relevant information.

We will review the matter and work with you towards an appropriate resolution.

6. Catering Bookings

Catering enquiries and event bookings may involve different requirements depending on the size and nature of the event.

Cancellation or changes to larger catering bookings should be discussed directly with Fuel Your Temple as early as possible.

Any specific cancellation terms agreed for an individual catering booking will apply to that booking.

7. Dietary Requirements & Allergies

Customers should communicate dietary requirements and allergies before ordering.

If you have a serious allergy or specific dietary restriction, please contact us directly before placing your order so that we can discuss what options may be available.

8. Contact Us

For cancellations, changes, refund requests or order issues, please contact:

Fuel Your Temple
Email: [Client’s business email]
Phone: [Client’s phone number]
Address: [Business address]